Refund Policy

Standard guest reservations on BookingLK are paid at the property. Because payment is not collected through BookingLK for these stays, no online refund is processed by us.

You can cancel a pending reservation from My bookings at any time. The property may have its own cancellation terms, which are shared on the property listing.

If you paid a property directly and believe you are owed a refund, contact the property in the first instance. Our support team can assist if you are unable to resolve it directly.

We may update this Refund Policy from time to time. The current version always applies when you book a stay.